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Customer Relationship Management in Beauty & Wellness

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Coming Soon!

Ready to strengthen your client relationships and grow your business?

This engaging 4 hour course will guide beauty, spa, and wellness professionals through the essentials of Customer Relationship Management (CRM). You’ll learn how to design a client experience that feels personal, professional, and consistent—from first contact to long-term loyalty. Discover how to choose the right CRM system, map personalized client journeys, and apply strategies that increase referrals, reviews, and rebookings.

Packed with real-world examples and practical tools, this course helps you save time, boost income, and deliver care that keeps clients coming back. Designed to be flexible and mobile-friendly, you can complete it at your own pace—anytime, anywhere.

 

Register today and start turning client care into lasting connections!

  • Module 1: Understanding CRM in Beauty, Spa & Wellness
  • Module 2: Designing the Client Experience with CRM
  • Module 3: Mastering and Improving CRM Practices
  • Module 4: Final Demonstrate It

What To Expect

This course is fully online, self-paced, and can be completed entirely on your phone. You can expect to spend 4 hours completing the entire course. Upon successful completion (80% on assessments), you will receive an award certificate indicating your specialty and a digital badge that is independently verifiable through Credly to share on social media.

 

You will have access to your course for 6 months after you complete your payment.

No available sessions at this time.

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