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This course is designed to prepare healthcare managers with the skills to lead and support high-quality, person-centered memory care. Learners will develop individualized service plans (ISPs) based on resident history, assessments, and regulatory requirements. Emphasis is placed on interdisciplinary collaboration, culturally responsive practices, and the integration of trauma-informed and ethical care approaches. Learners will analyze staffing models, forecast care needs, and implement adjustments to ensure effective, compassionate support for residents with cognitive decline. The course also prepares learners to enhance staff performance, resolve conflicts, and foster positive team dynamics. Upon completion, participants will demonstrate the ability to apply leadership, communication, and compliance strategies in memory care settings to promote resident well-being and staff satisfaction.
What To Expect
The online portion of this training is self-paced and mobile-friendly and can be completed on your phone. The training also includes a required onsite component where learners apply and demonstrate skills in person. The online course includes modules with assessments that may be retaken to support mastery of the required knowledge and skills.
- Welcome to Memory Care Manager Training!
- Individualized Memory Care Planning
- Staffing Models in Memory Care
- Supervisory and Conflict Resolution Skills
- Regulatory and Cultural Competency Standards
- Wrap-Up
You can expect to spend anywhere from 4-6 hours completing the entire course. Upon successful completion, you will receive a Certificate of Completion, including a digital badge that recognizes your specialty. Share this badge on LinkedIn to showcase your achievement.
The curriculum aligns with the Arizona Department of Health Services (ADHS) memory care training requirements, has been approved by ADHS, and meets the applicable Arizona Administrative Code (A.A.C.) requirements for memory care training.
You will have access to your course for 6 months after you complete your payment.
